Tenants have access to what is referred to as the tenant portal; this will be activated after the lease has been completed. Tenants can use the tenant portal for everything including creating maintenance requests, paying rent, staying in touch with property managers, and receiving any necessary notifications regarding their property. There are a couple of options to pay rent; options to pay rent include the following:
1. eCheck *BEST OPTION*
Making a rent payment with an eCheck, using your bank account and routing number, is the easiest option and there are no additional fees. After selecting the eCheck option, you’ll need to enter your bank account and routing number and continue until you’ve paid the amount you wish. After this payment, you will automatically receive an emailed receipt, and the payment will be posted to your tenant account without any delay. If you pay on or before the first, it will be considered on time even if the money takes a few days to withdraw from your account.
2. Credit or Debit Card
After selecting the debit/credit card option, you’ll need to enter in your card number, expiration date, CVV & billing address, and continue until you’ve paid the amount you wish. Payments with a card will still send you an immediate emailed receipt, and they will post to your tenant account the same day, but card payments incur an additional, variable service fee, which is charged by the software company. So, we always recommend paying with an eCheck.
3. Personal check, cashier’s check, or money order
You can obtain a check or Money Order made out to Landmark Real Estate for your rent amount and either mail or bring that check to our office, which is located at 455 Stuart Road, Bellingham, WA 98226, (note: if you require a receipt, you’ll need to bring the check to a customer service representative at the Front Desk). You may also put checks in our drop box, located on the outside of the building to the right of the front door.
Landmark does not accept comprehensive reusable tenant screening reports
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties