How can we help today?

Visit our website and browse our available rentals, then click “Apply Now” on the listing you want. Every adult 18 and older who will be living in the property, and any applicable cosigners, must submit an individual application.

Landmark follows Washington fair housing law and applies the same criteria to every applicant. The full written criteria are on our application criteria page.

Every person over the age of 18 who will be living in the unit is required to submit an application. There is a non-refundable application fee per adult and cosigner.

• $50 for properties within the City of Ferndale
• $52.25 for properties within the City of Bellingham
• $65 per adult applicant and per cosigner outside the City of Bellingham or Ferndale limits

Yes, you can schedule a tour before applying. We allow everyone to secure and apply for a unit sight unseen. However, if you would like to view a unit prior to applying, you are more than welcome to schedule a showing through our website by clicking on the corresponding unit/property and scheduling a tour with our showing agent.

Alternatively, you are welcome to give us a call at 360-738-1022 and we can schedule a showing for you over the phone, or via email at info@visitlandmark.com.

For most units, the security deposit is equivalent to one month's rent. In some cases, it may be lower. If applicable, additional deposits, such as a pet deposit, may apply.

Yes. There is a non-refundable application fee per cosigner. See the screening criteria page for more information.

• Make sure your lease is fully executed: signed and initialed where required, along with any addenda (pet/ESA, cosigner, advance rent, etc.).
• Double-check that your balance is paid in full. Your balance isn't final until the lease is signed and countersigned by all parties, including your property manager.
• Set up your utilities on or before your move-in date, per your lease.
• Come to our office on your move-in day to pick up your keys. A link to complete your own Move-In Inspection will be provided, and you'll have 72 hours to complete it.

Yes. Renters insurance is required for all Landmark tenants. You are required to add Landmark Real Estate Management as an additional interest. If you have any questions, please reach out to your property manager for details.

Your property manager will contact you by phone, and you will receive an Adverse Action Letter with the reason for denial.

You have four options:

• eCheck
• Credit or debit card
• Personal check, cashier's check, or money order
• Electronic cash payment

See our Pay Rent page for details on each option.

All rent is due on the 1st of the month and must be paid before the 6th of the month. Late fees hit on the 7th.

Late fees are specified in your lease. For more information, see our standard fees page.

In the Tenant Portal, go to Payments → Scheduled Payments. You can skip, change, or delete autopay at any time. Confirmation emails are sent whenever autopay runs.

Yes. Each tenant on the lease gets their own portal login and can pay their share independently. The household is financially responsible for the full amount even if one roommate is late.

There will be a $50 charge for each returned payment and/or NSF check, which will be charged in addition to any late fees.

Contact your property manager immediately.

In the Tenant Portal, go to Payments → View Full Account Ledger.

For emergency maintenance issues, please call 360-738-1022 and also file it in writing via your Tenant Portal so we have a record.

For all non-emergency maintenance issues, please file a maintenance request in writing, through our office or your Tenant Portal.

• No hot water
• No power
• No heat
• Active flood or leak
• Unit is unable to be secured
• Only toilet is not working
• Elevator out
• Sewage back-up

You can grant advance-notice permission to enter when you submit a maintenance request, or offer preferred times if you want to be present.

About 90 to 120 days before your lease ends, we send a renewal offer through your Tenant Portal. You can review the terms, accept, and e-sign without visiting our office.

Yes. For more details, please visit our Change of Tenancy page.

Please be aware that not all Landmark properties allow pets. We recommend reaching out to your property manager before adding a pet. For more information, visit our Animals and Pets page.

Two options: early termination or change of tenancy.

For more information visit our tenant resources page.

It varies by property. Reference your lease agreement via your Tenant Portal.

For setting up utilities with the providers, reference the utilities page for contact information.

It varies by property. For additional information, reach out to your property manager.

Residential: We must provide two days' written notice before entering a unit, except for showings, where one day's written notice is provided.

Commercial: Reference your lease agreement for notice period. Notice periods to enter may vary.

Washington law requires at least 20 days' written notice before the end of the rental period. Submit a Notice to Vacate in the Tenant Portal under Contact Us.

Your statement is mailed within 30 days of key return, with any refund due or an itemized statement of any charges owed over the deposit.

Any security-deposit refund is issued as a single check payable to all tenants on the lease.

Review the cleaning guidelines for all necessary information about how to thoroughly clean your unit.

Tenants are responsible for returning the unit to move-in condition, excluding normal wear and tear.

Possible charges include burnt-out light bulbs; drip pan replacement or floor vacuuming / baseboard cleaning; and complete unit cleaning including appliances, blinds, and window tracks.

Review the cleaning guidelines for all necessary information about how to thoroughly clean your unit.

When your application is approved, you will receive an invitation to set up your online portal account. You can review your lease agreement, upload your tenant liability insurance, and contact us from your portal.

Navigate to the Tenant Portal login page and click “Forgot Password.” Enter the email associated with your Tenant Portal. An invite to reset your password will be sent to your email. Check your spam folder if you don't receive it.

Yes. Log in to your online Tenant Portal, navigate to the Account Profile page, and update your personal information there.